This page explains in plain English how beta365 collects your personal information, why it's used, and how it's kept secure.
Here's a quick overview of the key principles that govern how your data is protected at beta365.
Beta365 only collects information that is genuinely necessary to provide its services. We do not ask for personal data we don't need.
All your data is protected with 256-bit SSL encryption. From payment details to login credentials — everything travels through encrypted channels.
You have the right to view, correct, and delete the data held about you at beta365. You can submit a request to support at any time.
Beta365 never sells your information to advertisers or third parties. Any limited sharing is strictly for operating the service, and only with contracted partners.
Beta365 is transparent about which cookies are used and why. You also have the option to disable non-essential cookies at any time.
Beta365 does not keep your data longer than necessary. Once the legally required retention period has passed, the data is deleted.
Various types of information are collected when you open an account and use beta365's services. This data falls into three categories: what you provide directly, what is generated through your use of the service, and technical data.
At registration, providing your name, mobile number or email, and date of birth is required. For KYC verification, you may need to submit a copy of your National ID or passport.
Beta365 never stores your full payment card number or bKash PIN. Payment details are held on the payment gateway's own secure servers.
Beta365 uses collected data only for the specific purposes it was gathered for. No data is used beyond its intended purpose.
| Data type | Purpose of Use |
|---|---|
| Name & Contact Details | Account Management & Customer Support |
| Date of Birth & Identity Documents | Age Verification & KYC Compliance |
| Payment Information | Deposit and withdrawal processing |
| Betting & Game Logs | Account Statement & Dispute Resolution |
| IP & Device Information | Fraud prevention and security |
| Usage Behaviour | Service improvement and personalized experience |
| Email & Mobile | Important notifications and promotions (subject to your consent) |
Marketing Communications: beta365 sends promotional emails or SMS only with your consent. You can unsubscribe at any time to stop receiving them. Service-critical notifications (such as password change alerts) may be sent without prior consent.
Beta365 protects your data with multiple layers of technical and administrative safeguards. Even if one layer is compromised, the others continue to provide protection.
All communication between your browser and beta365 servers is encrypted — bank-level security.
Keeping login OTP verification enabled means that even if someone knows your password, they still can't access your account.
Every three months, independent security experts conduct a full audit of beta365's entire infrastructure.
Player funds and personal data are kept entirely separate from the company's own internal data.
Beta365 staff can only access specific data when their job requires it — no one has full unrestricted access.
In the event of a security incident, affected users will be notified within 72 hours.
Beta365 takes every reasonable step to keep your data secure, but no platform can guarantee 100% security on the internet. Do your part too — use a strong password and avoid clicking suspicious links.
Beta365 uses cookies to operate its website and app. Cookies are small text files stored in your browser that help improve your experience on the site.
You can disable non-essential cookies from your browser settings. However, disabling essential cookies may affect your ability to log in and use beta365 services properly.
You have rights over your personal data at beta365. Contact support to exercise any of the rights listed below.
You can request to see all information beta365 holds about you. A full response will be provided within 30 days of your request.
If any of your information is incorrect, you can have it corrected — directly via your profile page or through our support team.
After closing your account, you may request that your data be deleted, subject to any legal retention obligations.
You can object to your data being used for marketing or profiling, and beta365 is required to respect that.
You can receive your data in a machine-readable format (CSV or JSON). Requests are fulfilled within 30 days.
In certain circumstances, you can request that the processing of your data be temporarily paused.
Beta365 does not retain your data longer than necessary. How long it's kept depends on the type of information and applicable legal requirements.
| Data type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Compliance |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| Customer Support Chat | 3 Years | Dispute Resolution |
| Marketing Preferences | Until opt-out | Consent management |
| Analytics Data | 26 months (after anonymisation) | Product Development |
| KYC Documents | 5 years after account closure | Legal Obligation |
Once the retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you.
For any privacy-related questions, requests, or complaints, please contact beta365 support. We generally aim to respond within 48 hours.
If you believe beta365 is not handling your data properly, please try to resolve it with us directly first. If the issue remains unresolved, you have the legal right to file a complaint with the relevant data protection authority in your country.
It's natural to be cautious about sharing personal information online — especially on betting or financial platforms. beta365 understands these concerns, which is why we've written this Privacy Policy in plain, straightforward language.
Your mobile number at beta365 is used for three purposes only — login OTP, important account notifications, and promotional SMS if you opt in. Your number is never shared with any third party — not telemarketing companies, not advertisers.
To stop receiving promotional SMS, reply "STOP" at any time or let our support team know. Service-related alerts (such as login notifications) may still be sent, as these exist for your security.
When you make a bKash deposit at beta365, funds move from your bKash account to beta365's merchant account. beta365 can see the transaction details — when the payment was made and the amount received. However, your bKash PIN, full transaction history, and account balance remain invisible to beta365.
When processing a withdrawal to your bKash number, beta365's payment system handles that number automatically. The data passes through the payment gateway in encrypted form, and no beta365 staff member can directly view the full number — the system operates entirely on its own.
Many people worry about submitting a copy of their national ID or passport — what if it gets leaked? At beta365, KYC documents are stored on encrypted servers and can only be accessed by authorized verification staff for that specific purpose.
KYC documents are never used for marketing purposes. beta365 has no reason to share this information beyond legal obligations, and we don't. After account closure, it is securely deleted within the prescribed retention period.
Beta365 monitors user behaviour to understand how to improve the site, but this monitoring is never at an individual level. It covers aggregate data such as how many users visit a given page, which games are most popular, and what percentage of users access the site from mobile.
Your individual activity is not tracked in analytics. All analytical data is anonymised and shared only with beta365's product team — not with advertisers.
When beta365 updates this policy, the "Last Updated" date at the top of the page will change. For significant changes, you'll be notified by email or in-app notification. Continuing to use beta365 after any changes means you accept the updated policy. If you don't agree with a change, contact support to close your account.